Caravan Upholstery Cleaning For A Healthy Holiday

Caravan upholstery cleaning is probably not at the top of your list.  But it should be if you have a caravan or motorhome that has been locked up since last year. Chances are as soon as you open the door cleaning will zoom up your list to the highest priority.

Stale food and cooking smells linger in upholstery and are very difficult to remove without the proper equipment. Stains where drinks were spilt, or where greasy hands touched add up to a generally less than fresh ambience.

It is essential to use the correct cleaning method for the specific type of fabric and the upholstery beneath.

DIY Caravan Upholstery Cleaning Can Go Wrong

If you take the covers off yourself and put them in the washing machine you run the risk of shrinking and not being able to get the covers back on.

Over-wetting the upholstery can also lead to shrinking or stretching and damp smells.  The exact opposite of what you are looking to achieve.

Our technicians use a variety of cleaning methods and solutions that will remove wine stains, grease from sun creams, sand and dirt.  But more importantly, when we clean your caravan upholstery, we also remove bad odours caused by bacteria, viruses, moulds and fungi.

Give your family the experience of settling into a freshly cleaned caravan for a happy and healthy holiday.

Give us a call for a quote and get your caravan and motorhome upholstery deep cleaned, sanitised and smelling like new.  If you do this before the end of May we’ll give you a 20% discount*.

You can drop your upholstery off at our workshop in Aldridge, or we can collect it from you at no extra cost.  We will remove stains, deep cleanse and sanitise all your caravan upholstery and deliver it back to you dry and ready to use.

Click to see all our current caravan upholstery cleaning offers or check out our other upholstery cleaning solutions.

We are corporate supporters of St Giles Hospice and we give a donation for every job we do.

*Offer ends 31st May 2022.

Carpets Get Dirtier After Cleaning Fact Or Fiction?

The Trouble With Bubbles

As your carpet and upholstery cleaner in Lichfield we can tell you this is a fact!  Carpets and upholstery do get dirtier after cleaning. But this only applies to the easily hired DIY equipment you get to clean carpets and upholstery yourself. This is because the cleaning solutions they use are detergent based.  Professional carpet and upholstery cleaners in Lichfield, like us, stopped using this kind of solution about 15 years ago.

Detergent based cleaning solutions clean well but they leave a sticky residue. This attracts soiling, so the carpet or fabric gets dirty quicker. For example, washing up liquid is a detergent-based cleaner so rub some on your finger and let it dry. It leaves behind a tacky residue.

Why Carpets Shrink & Upholstery Smells

The only way to get rid of the tackiness is rinsing. If you use too much water you risk dampness damaging your carpet or upholstery. The result of this is we get calls saying, my carpet has shrunk or my furniture smells.

Fifteen years ago, when we had no choice but to use detergent-based cleaners, it was a trade-off whether we wet the carpet to get the bubbles out or leave the detergent in the carpet which would attract more soiling.

How Your Carpet And Upholstery Cleaner In Lichfield Gets The Best Results

Your professional carpet and upholstery cleaner in Lichfield steers well away from detergent-based cleaners.  We use micro splitter solutions instead. These are detergent free and are therefore better for the environment.  It’s also better for children and pets and self-neutralising to pH7.

We also clean at much lower temperatures using less heat which is better for the environment. And our machinery sucks water out so your carpets are dry enough to walk on when we leave.

It’s also worth saying that using cleaning products you buy in the supermarket, washing up liquid or washing powder can make your stains and soiling worse.  If these products have been used our ability to remove the stain falls dramatically.  Our best advice is to always get our advice.  It’s free and we are always available to answer questions or give a no-obligation quote. Please contact us.

Knight & Doyle are your expert carpet and upholstery cleaners in Lichfield and are Woolsafe approved. We are corporate supporters of St Giles Hospice and give a donation for every job we do.

Streetly Sofa Cleaner Applauded

Why was the number one Streetly sofa cleaner, applauded? Simple. Its because we saved a client a lot of money by expertly cleaning their sofa, which meant they didn’t have to get a new one.  In addition with the cost of living rising no one can afford to waste money.

Saving upholstery from the tip means we save our clients money, it’s part of our job and we do it all the time.  This means our clients are absolutely amazed at what we can do.  This blog sets out examples of carpet and sofa cleaning in Streetly. Jobs that have literally saved our clients hundreds, if not thousands of pounds.

In addition to residential homeowners, we work for landlords and commercial businesses including bars and restaurants. Above all it doesn’t matter whether we are cleaning a sofa for a hairdressing salon, or chairs in a church if we can save the client money, we do.

Streetly Sofa Cleaner Commercial Cleans

The image below shows seats we saved at a bar. The chairs were in storage and heavily soiled, as a result of hand grease and drink spills. We were able to completely remove all the soiling and staining.

Streetly Sofa Cleaner Residential Cleans

Hand and head grease mean the Streetly sofa cleaner has to work extra hard on headrests and armrests. Human grease is the number one cause of furniture soiling.  Dye transfer causes a lot of soiling too please see our separate blog on this.

Look at the hand grease image below. Because hand grease builds up gradually you don’t notice it until you turn a cushion over. This results in a phone call from people who think they will have to buy a new suite.

This is wrong because we use a wide range of different cleaning methods and the capability to remove the grease from the upholstery. Our technicians are well trained and we pride ourselves on being the best Streetly sofa cleaner, this means we save our clients the expense of new furniture.

Carpet Cleaner Streetly Relies Upon

We save heavily soiled upholstery, we also save carpets and rugs. For example, the rug below is valued at £9,000 but it was smoke and soot damage in a house fire. It’s made from Tibetan silk and wool. We used our fine fabric cleaning expertise to fully restore it.

In conclusion, look at our Gallery for more examples of furniture and carpets we’ve saved from the rubbish tip. And above all, why as the Streetly sofa cleaner applauded for our work. We believe it is much better for our clients and the environment if we can bring expensive things like home furnishings back to life.

Please contact us for a no obligation quote.  All our advice is free of charge and we are always happy to help.

Carpet and Upholstery Cleaner in Lichfield for Spring Cleaning

Spring cleaning is steeped in cultural and religious significance. As your expert carpet and upholstery cleaner in Lichfield we shed some insights.

Why Do We Spring Clean?

Scientists think we spring clean because humans produce more melatonin during the winter, which makes us sleepier.  So we tend to want to get cosy and stay warm. In the spring we produce less melatonin and have much more energy. So, it may be a mixture of feeling more awake and with the sun shining, a natural response to rejuvenate our homes.

Studies have shown that a clean home makes us feel happier.  But the traditional idea of spring cleaning has its roots in religious and cultural beliefs.

Religion & Spring Cleaning

Prior to Passover, Jewish law says that the home must be chametz free.  Chametz are foods that contain leavening agents, such as yeast. Jewish people must not own, eat or benefit from chametz during Passover. Even overlooked crumbs lurking in hard to get to places down the back of the sofa count.

Nowruz is another religious celebration where deep cleaning the home before-hand is very important. Nowruz is celebrated in the Middle East, Central Asia and all around the world.  It falls on the first day of spring and is the first day of the Persian calendar. Before Nowruz can commence a cleaning ritual is performed.  This is known as Khaneh-Tekani, which translates to “shaking house”.  The entire house is deep cleaned. Especially, things that don’t usually get cleaned such as carpets and furniture.

World Culture & Spring Cleaning

In Guatemala on 7th December they celebrate Quema del Diablo. Which translates to “burning the devil”.  Just like grime, pathogens and other nasties he lurks under the bed, in corners, deep down in carpets and furnishings and in clutter. To get the devil out of your house Guatemalans sweep their rubbish outside and set fire to it. Thus cleansing the home before the holy holidays arrive. Ok so not exactly in the spring, but this just shows the importance of cleaning the home, across the world.  Now to China.

Chinese new year marks the end of winter. And there is a cleaning ritual that takes place before the first day of the new year. A thorough deep clean of the home rids it of any bad luck from the past year and makes space to fill the home with the good luck that will arrive during the new one.  Rooms are swept from the entrance to the centre.  All dirt and rubbish are taken out of the back door, because the front door is reserved for the good luck to come in.

Your Local Carpet and Upholstery Cleaner in Lichfield Makes Spring Cleaning Easy

At Knight & Doyle we do much more than you would expect from a professional carpet and upholstery cleaner in Lichfield.  If you really want to remove the chametz from your carpets and upholstery.  Make room for good luck to enter or shame the devil with impeccable cleanliness we can help. We have the trained technicians and equipment for all your carpet, hard flooring and upholstery cleaning needs. Please contact us.

Carpet and Upholstery Cleaner in Lichfield With The Right Expertise

Whether you are spring cleaning your home for Passover, or Chinese New Year we offer competitive prices and all of our quotes are without obligation.  As well as being your local residential carpet and upholstery cleaner in Lichfield we specialise in commercial work too.

We are Woolsafe approved and use Woolsafe approved products.

We Support Dementia Friends

We support Dementia Friends and our team has received dementia friends training. Dementia Friends, is an iniative run by the Alzheimer’s Society aiming to change the perception of dementia. It also gives members of the public the chance to learn how to support people living with dementia.

As local carpet and upholstery cleaners in Lichfield we work in a lot of people’s homes. We decided to do the Dementia Friends training so our clients can feel comfortable asking us to give a quote, or go and do a job in the home of someone living with dementia.  As individuals we wanted to know more, so we can do more to support people and their families.

What We Learned

The training took about an hour and a half, and was delivered by Rebecca Head, a solicitor at Lichfield based firm Four Oaks Legal Services.  Rebecca has been a Dementia Friends Champion for many years, and she took us through the training in a way that was easy to understand.  She allowed us to ask questions and discuss our experiences of meeting people with dementia. This combination of formal learning, discussion and a couple of fun exercises really got the key points across.

The training covered five key messages.  We thought the most important message as this. It is possible to live well with dementia. This is a great comfort as it is predicted that a million of us in the UK will be living with dementia by 2024.

The other messages were. Dementia is caused by diseases of the brain.  Its not just Alzheimer’s that causes dementia, other diseases, such as Parkinsons lead to it too, and there is not just one type of dementia. Dementia is not a natural part of ageing. This surprised us as we were guilty of assuming that only older people were affected.  We were also surprised to learn that its not just about memory loss.  Dementia can affect how a person thinks and solves problems.  For example, they may struggle doing everyday tasks like folding up clothes, or paying at the supermarket checkout.  So, having some empathy and patience when we see someone taking a bit longer getting served will help them, and keep our blood pressure down! And finally, and this is another big one.  There is more to a person than the dementia.

How We Support Dementia Friends

The kind of things we have put into practice include. Making a point of involving the person living with dementia in the conversation when we go to give a quote for carpet cleaning in Lichfield.  People must feel involved in their own life. Our technicians make a point of speaking to them when we go to do the job. Our technicians are mindful that they may need to move into another room, so we make sure they are safe. We do everything we can to be flexible and accommodate any special requests their family may have.

Another big lesson we learned is that even if a person can’t communicate very well, or they don’t remember who we are.  They will remember how we made them feel.  We want all our clients to feel special, and know we care.  Whether they are living with dementia or experiencing any other challenge in their lives. You can be assured will always be tactful and caring.

The Next Step

As Dementia Friends each have personal actions we committed to during the training.  Knight & Doyle as a business has an overall action, to spread the word about Dementia Friends, which is what we are doing in this blog!  If you want to become a Dementia Friend you can contact Tracy at Four Oaks Legal Services to arrange a training session with Rebecca. Or you can follow this link to the Dementia Friends website.  The training is completely free of charge.

We have a login to Dementia Friends, giving us access to videos and other information so we keep up to date.  We will be developing our relationship with the Alzheimer’s Society, so watch this space.

For all your carpet and upholstery cleaning in Lichfield please contact us for a no obligation quote or just some advice, we are happy to help.

Open For Emergencies Over The Holidays

Merry Christmas and Happy New Year from the Knight & Doyle team.

Thank you to all our wonderful clients who have supported us this year.

If you do have an emergency, please call us for advice before you try to clean it yourself. We will always respond to an emergency. Our advice is free and all our quotes are without obligation.

OPENING TIMES

Christmas Eve – Open for emergencies

Christmas Day – Office Closed

Boxing Day – Open for emergencies

27th December – Open for emergencies

28th December – Open for emergencies

29th December – Open for emergencies

30th December – Open for emergencies

New Year’s Eve – Open for emergencies

New Year’s Day – Open for emergencies

1st January – Open for emergencies

2nd January – Open for emergencies

3rd January – Open for emergencies

4th January – Office Open

How To Avoid Cheap Carpet Cleaning Misery

professional carpet cleaning machine compared to a cheap one

How to avoid cheap carpet cleaning misery is not difficult. There is a phrase “if you think using experts is expensive, try using amateurs.” We often get asked to put right the mistakes of self-taught carpet and upholstery cleaners in Lichfield. We feel for these clients. A cheap job has at best cost them the price of having the job done a second time.  At worst they have a ruined carpet or sofa and must replace it.

Main Causes Of Carpet Cleaning Misery

The two main causes of cheap carpet cleaning misery are first, the carpet and upholstery cleaner doesn’t turn up, and secondly, their equipment is totally inadequate for the job, and they don’t know how to use it!

Let’s take the first cause.  The reason cheap carpet and upholstery cleaners don’t turn up is that they’ve had a bigger job come in. So they simply dump the client because they can earn more money at the other job. They don’t care about reputation and client care. They don’t even call to cancel.

The second cause relates to their equipment. It is quite easy to buy an inexpensive carpet and upholstery cleaning machine. Typically entry-level machines cost around £500 and it’s easy to set yourself up with a Facebook page and start trading. These machines only perform one kind of cleaning method, such as dry carpet cleaning. The machines we use are built to our spec and cost upwards of £3,200.  They are the machines that trained, professional carpet and upholstery cleaners use. Tradesmen like us who know their craft.

We invest heavily in the most up to date equipment and offer seven different cleaning methods, several of which can be used on the same job. All of our technicians are fully trained and we keep on training them as new techniques and new machines become available.  We encourage our technicians to improve and grow their skills, for example becoming qualified to clean fine fabrics.

What Clients Say About Carpet Cleaning Misery

When clients have suffered cheap carpet cleaning misery, they tell us things like:

My carpets are soaking wet

My carpets smell

The stains are still there

They didn’t show up to do the job

“That’s the best you’re going to get.” They said.

“We don’t move the furniture.” They said.

We had a client say to us “I used someone else but they were nothing like your service” and guess what, the client has now come back to us and said they will never use anyone else.

Common Mistakes Of Cheap Carpet Cleaners

When we go to a job where the client has experienced cheap carpet cleaning misery this is what we commonly find.  The carpet or upholstery has been incorrectly cleaned. The wrong processes and the wrong cleaning solutions have been used. This is because the cheap carpet and upholstery cleaners in Lichfield are self-taught. They are not professionally trained and unqualified. They do not know how to identify the fabric or carpet fibre. So they do not select the correct cleaning method and cleaning solutions.

This is why carpets are left soaking wet and smelly. Not only have they not identified that the carpet is susceptible to absorbing moisture if it is wool or a wool mix.  And bad smells are caused by either not removing the stain, such as pet urine or owing to over wetting mould has begun to grow on the backing.  Taking pet urine as an example, if you don’t use the right cleaning method you will just spread the invisible urine over a larger area and once the fragrance, they have used wears off the smell comes back.  Some stains such as urine and blood can release airborne pathogens which have to be treated correctly.

The black edges you get around skirting boards are called filtration marks, and time and time again the experience of cheap carpet cleaning misery is being told they cannot be removed. They usually can.  It just takes the know-how and the right equipment.

For honest advice for carpet and upholstery cleaning in Lichfield please contact us.

We are very proud to be corporate supporters of St Giles Hospice based in Lichfield and a member of Best Of Lichfield.

History Of Carpet Cleaning

carpet cleaning Lichfield

The history of carpet cleaning starts during the industrial revolution. Before we had the fitted carpets we have today, we had big lose carpets, rugs and before that wooden or tiled floors in our homes. If you want to go way back, the Romans had mosaics, but we are talking about the history of carpet cleaning, not flooring!

For a very long time, pretty much up until vacuum cleaners were invented in the early 1900s, carpets and rugs were hung over a washing line, or the back of a chair and beaten by hand. This only removed dirt and dust though.

From about 1830, when the industrial revolution was in full swing, the new wealthy class of industrialists showed off their affluence by buying carpets and other luxury goods. This lead to published advice on how to clean carpets.

History Of Carpet Cleaning Techniques

Some of the techniques were pretty unusual and downright dangerous by modern standards. To get rid of stains like ink and grease it was recommended you scrub the carpet with lemon juice and a hot loaf of crusty white bread. Rinse thoroughly with fresh water and leave outside to dry. White bread was a total luxury then, well out of the reach of working people and this is being used to clean a carpet!  How rich were these people?!

Another popular method of carpet cleaning was to use Naphtha, this is also a pesticide. Then there was clay paste mixed with water. Left overnight to dry. The theory being that when this was brushed off stains and soil would be removed.  The clay paste method caused the colour to fade, so chloroform was recommended as an alternative. Yes, chloroform, every kidnapper and serial killers favourite knock out drug. Obviously, this didn’t really catch on owing to the paralysing effect of the human central nervous system.

The next major break through in the history of carpet cleaning was the invention of the vacuum cleaner. In 1901 British engineer Hubert Cecil Booth invented the first machine that sucked up dirt.  He had a couple of near fatal experiments with his new vacuum but went on to form the British Vacuum Cleaner Company and his beast of a cleaner was put on a horse-drawn cart and used to clean the homes of the wealthy in London. This included Buckingham Palace and the Royal Mint. To find out more and see photos of the “Puffing Billy” follow this link to the Science Museum website.

Modern Carpet Cleaning Is Born

Some time later people began to think about restoring and conditioning carpets, rather than just cleaning the dirt away.

Following World War II, the use of chemicals heralded the era of modern carpet cleaning and many of the basic principles are still used. At Knight & Doyle we use these basic principles but in a much improved and efficient way.

In the 1970s chemical cleaners used detergents, which are sticky by nature. This fuelled the myth that carpets get dirtier faster once they have been professionally cleaned.  This may have been the case 30 years ago, but not now. Washing up liquid is a detergent and is great for getting rid of grease, but if you use it for carpet or upholstery cleaning dirt will stick to it and cause rapid soiling. The old chemical cleaners were about 12pH which also lead to problems with carpets going brown!

Cleaning Carpets In The 21st Century

Whether using a manmade chemical or a natural chemical, the carpet cleaning industry uses chemicals. Whenever possible we use plant based cleaning solutions, because its better for our technicians and our customers.  You will be amazed what can be achieved with plant based products and products that use enzymes to tackle tough stains.

In the past carpets used to be liable to shrinkage, but that was because our contempories of yesteryear didn’t have the advanced machines and the range of cleaning methods we have at our disposal.

We always tell our clients that one cleaning method cannot tackle every cleaning job.  We use many different methods from Hot Water Extraction to Dry Carpet Cleaning and lots in between. Let’s be sensible you wouldn’t use the same cleaning method on wool, silk, polypropylene or leather, would you?

Contact us for all your carpet and upholstery cleaning in Aldridge. Our advice is free of charge and our quotes are free of charge and without obligation.

To read about our carpet cleaning methods click here

Rich Doyle On BBC’s Ready Steady Cook

Ready Steady Cook Contestants

Knight & Doyle owner, Rich Doyle and his mum Julie were contestants on Ready Steady Cook.  They got to meet host Rylan Clark-Neal and experience what its like in a TV studio.  Rich’s sister put them forward as she is a massive Rylan fan! Rich is a good cook, his mum taught him everything he knows, and he chose ingredients to impress his vegan girlfriend. One of the ingredients was tinned Bannana Blossom and he was shown how to turn these into delicious fritters.  He has cooked this several times since, and our Marketing Manager, Karen has also had a go at making them.

His mum won on the day with the Green Pepper Kitchen getting the majority of the votes. Well done, Julie.

Many people ask if they were allowed to keep their aprons, and yes they were.

Rich is an expertly trained and qualified carpet and upholstery cleaner.  Most of our clients are in the Lichfield and Aldridge area.

Cleaning Fine Fabrics

Cleaning Fine Fabric Rug

Cleaning Fine Fabrics is something other carpet and upholstery cleaners walk away from. Maybe the thought of cleaning £300/sq meter fabrics has them running for the hills! We have no problem cleaning expensive oriental rugs and other fine furnishings. We do this because we are properly trained and have the right equipment to carefully clean fine fabrics.

Knight & Doyle owner, Rich Doyle has recently completed a Fine Fabrics course.  On the course he enhanced his skills by firstly learning how to identify fine fabrics, and then how to clean them.  When we talk about cleaning fine fabrics we mean silk, velvet, sea grass and other natural and synthetic fibres. Rich has been cleaning fine fabrics for years, this course is an example of the on-going training we invest in.

In addition to training we invest in equipment. For example horsehair furniture brushes, velvet carding brushes, lint & pilling brushes and other specialist tools to carefully clean fine fabrics.

Cleaning Fine Fabric Pros & Cons

All fibres can be divided into two categories, that’s natural and synthetic.  Natural fibres then get divided into protein fibres and cellulosic fibres.  Each kind of fabric has pros and cons. For example, wool is a protein fibre because it comes from an animal. Wool is good because it absorbs dye really well, so you get some stunning carpet colours. But, this absorbency means it stains easily and is chemically sensitive.

Silk is lightweight and stretchable, which is good. However, if a filament gets pulled during cleaning this can be a problem.

Velvets are made with synthetic and natural fibres. They feel soft to the touch but water can cause staining and cleaning problems.

Cleaning Expensive Fabric Doesn’t Have To Be Expensive

Our prices are competitive and honest. You won’t be quoted a higher price because of your postcode. We are trusted to clean carpets, rugs and upholstery from stately homes but we don’t charge premium prices for the privilege. Yes, we have to know what we are doing, and yes fine fabric cleaning takes time. But whether it’s a rug from a stately home or a rug that’s not expensive but precious to our client, we take the same care.

Our advice is completely free of charge and without obligation.  Please contact us to discuss your requirements, we will be delighted to help you.

We are Woolsafe approved.  All our work is fully insured.

With offices in Aldridge and Lichfield, we serve our clients throughout the local area from Streetly to Cannock.

Woolsafe logo showing accreditation to clean wool carpets and upholstery.