Carpets Get Dirtier After Cleaning Fact Or Fiction?

The Trouble With Bubbles

As your carpet and upholstery cleaner in Lichfield we can tell you this is a fact!  Carpets and upholstery do get dirtier after cleaning. But this only applies to the easily hired DIY equipment you get to clean carpets and upholstery yourself. This is because the cleaning solutions they use are detergent based.  Professional carpet and upholstery cleaners in Lichfield, like us, stopped using this kind of solution about 15 years ago.

Detergent based cleaning solutions clean well but they leave a sticky residue. This attracts soiling, so the carpet or fabric gets dirty quicker. For example, washing up liquid is a detergent-based cleaner so rub some on your finger and let it dry. It leaves behind a tacky residue.

Why Carpets Shrink & Upholstery Smells

The only way to get rid of the tackiness is rinsing. If you use too much water you risk dampness damaging your carpet or upholstery. The result of this is we get calls saying, my carpet has shrunk or my furniture smells.

Fifteen years ago, when we had no choice but to use detergent-based cleaners, it was a trade-off whether we wet the carpet to get the bubbles out or leave the detergent in the carpet which would attract more soiling.

How Your Carpet And Upholstery Cleaner In Lichfield Gets The Best Results

Your professional carpet and upholstery cleaner in Lichfield steers well away from detergent-based cleaners.  We use micro splitter solutions instead. These are detergent free and are therefore better for the environment.  It’s also better for children and pets and self-neutralising to pH7.

We also clean at much lower temperatures using less heat which is better for the environment. And our machinery sucks water out so your carpets are dry enough to walk on when we leave.

It’s also worth saying that using cleaning products you buy in the supermarket, washing up liquid or washing powder can make your stains and soiling worse.  If these products have been used our ability to remove the stain falls dramatically.  Our best advice is to always get our advice.  It’s free and we are always available to answer questions or give a no-obligation quote. Please contact us.

Knight & Doyle are your expert carpet and upholstery cleaners in Lichfield and are Woolsafe approved. We are corporate supporters of St Giles Hospice and give a donation for every job we do.

Streetly Sofa Cleaner Applauded

Why was the number one Streetly sofa cleaner, applauded? Simple. Its because we saved a client a lot of money by expertly cleaning their sofa, which meant they didn’t have to get a new one.  In addition with the cost of living rising no one can afford to waste money.

Saving upholstery from the tip means we save our clients money, it’s part of our job and we do it all the time.  This means our clients are absolutely amazed at what we can do.  This blog sets out examples of carpet and sofa cleaning in Streetly. Jobs that have literally saved our clients hundreds, if not thousands of pounds.

In addition to residential homeowners, we work for landlords and commercial businesses including bars and restaurants. Above all it doesn’t matter whether we are cleaning a sofa for a hairdressing salon, or chairs in a church if we can save the client money, we do.

Streetly Sofa Cleaner Commercial Cleans

The image below shows seats we saved at a bar. The chairs were in storage and heavily soiled, as a result of hand grease and drink spills. We were able to completely remove all the soiling and staining.

Streetly Sofa Cleaner Residential Cleans

Hand and head grease mean the Streetly sofa cleaner has to work extra hard on headrests and armrests. Human grease is the number one cause of furniture soiling.  Dye transfer causes a lot of soiling too please see our separate blog on this.

Look at the hand grease image below. Because hand grease builds up gradually you don’t notice it until you turn a cushion over. This results in a phone call from people who think they will have to buy a new suite.

This is wrong because we use a wide range of different cleaning methods and the capability to remove the grease from the upholstery. Our technicians are well trained and we pride ourselves on being the best Streetly sofa cleaner, this means we save our clients the expense of new furniture.

Carpet Cleaner Streetly Relies Upon

We save heavily soiled upholstery, we also save carpets and rugs. For example, the rug below is valued at £9,000 but it was smoke and soot damage in a house fire. It’s made from Tibetan silk and wool. We used our fine fabric cleaning expertise to fully restore it.

In conclusion, look at our Gallery for more examples of furniture and carpets we’ve saved from the rubbish tip. And above all, why as the Streetly sofa cleaner applauded for our work. We believe it is much better for our clients and the environment if we can bring expensive things like home furnishings back to life.

Please contact us for a no obligation quote.  All our advice is free of charge and we are always happy to help.

Stains On pH Sensitive Fabric

carpet cleaning Lichfield

Upholstery stains on pH sensitive fabric cause unexpected things to happen.  For example, a client knocked a glass of white wine over, which spilled on her grey suite and in the morning the stain had turned red.

As expert carpet and upholstery cleaners with over 20 years’ experience we have been noticing for sometime that a number of manufacturers are using fabrics that are pH sensitive.  Which means they can possibly change colour if spills are either acidic or alkaline.  Another client peeled an orange and some of the juice went on the sofa, the result was a pink stain.

Baby Wipes & Upholstery Stains On pH Sensitive Fabric

We see a lot of pH damage owing to baby wipes because they are slightly acidic.  When clients have used them to wipe a spill the colour change may not happen immediately, but it will over a short period of time.

Treating Upholstery Stains On pH Sensitive Fabric

Can we rectify the problem of upholstery stains on pH sensitive fabric? The answer is yes, but.  Only if the client has not tried to remove the stain with another solution.  Because this will most certainly fix the stain into the fabric permanently.

Fixing Upholstery Stains On pH Sensitive Fabric

Now, its time for a chemistry lesson.  To get the stain out is quite simple.  Because all you need to do is find the pH level of the stain and bring the level back to neutral.

For once something we learned at school has come in handy!  7.5 is pH neutral (water).  0 to 6 is on the acidic side and 8 to 14 is alkaline.  So, if you have a stain that is on the acidic side, say pH 5 the application of an alkaline solution of say 9 should solve the problem.

For Advice Pick Up The Phone Or Send A Message

We are always happy to give free advice, with no obligation. We always say it is best to call us BEFORE trying to treat the stain yourself. This is because if you use the wrong kind of cleaner on your carpet or fabric it may fix the stain making it difficult, if not impossible for us to treat.

You can buy what we use, our own brand Professional Spot & Stain Remover and Neutraliser, please call to order. We’ll make sure you buy the right product to get the best results.

Remember, we make a donation to St Giles Hospice for every job we do.  If you are a St Giles Lottery Player we give you 10% off as well. See our Offers page for the latest offers.

Carpet Stain Removal

Spot and Stain Remover

We all know that carpet stain removal can be difficult and scrubbing at a carpet stain is a definite no, no!! We’ll explain why this is and also tell you why getting rid of stains like chocolate and beer is so hard to do.

Carpet Stain Removal For Chocolate

Chocolate is made up of a number of ingredients and typically contains oil, grease, cocoa, butter, colouring, sugar and milk.  So, guess what? A single carpet stain removal product is not going to get rid of it.

This is what you need to do to get rid of a chocolate stain on your carpet or upholstery:

  1. Scrape as much chocolate off as possible
  2. Apply Knight & Doyle Professional Spot & Stain Remover and blot the stain, do not rub
  3. Alkaline spotter and blot
  4. Apply Tannin spotter and blot
  5. Apply enzyme solution and blot
  6. Rinse with cool water and blot until dry

Carpet Stain Removal for Beer

Just like chocolate, beer is made up of several ingredients.  These ingredients include hops, malts, alcohol, albumins and tannins.  So, it is very unlikely that you will be able to fully remove the carpet stain using just one carpet stain removal product.

  1. Blot with a clean, preferably white towel or kitchen roll
  2. Apply Knight & Doyle Professional Spot & Stain Remover and blot, do not rub
  3. Apply Tannin spotter and blot
  4. Rinse with water and blot until dry

Never Rub At A Stain On Carpets Or Upholstery

Blotting a stain is the only thing to do. If you rub at a stain you run the risk of opening up the fibres and driving the stain deeper.  You can also cause the fibre to burst which will make the stained area look different to the rest of the carpet or fabric.  This means that even if you are lucky enough to get rid of the stain the distortion of the fibres will be noticeable, and this cannot be repaired.

Advice From Knight & Doyle Is Free

We are always happy to give free advice if you have had a spill on your carpet or furniture and recommend that you call us before you try to clean up the stain with an off-the-shelf product from the supermarket.  We say this because if you put the wrong kind of cleaner on your carpet or furniture fabric it is much more difficult for us professionals to treat. If not impossible.

You can purchase our own brand Professional Spot & Stain Remover, please contact us to order.

Do’s And Dont’s Of Stain Removal

Stain remover that caused damage

In this blog we highlight some of the do’s and dont’s of stain removal on carpets and upholstery. We also bust some of the myths that we all know.  For instance home remedies like pouring white wine on red wine. As you will see, these myths could actually cause damage to your carpets and upholstery. And, while on the subject of myths, we will tell you the truth about the all-purpose stain removers you buy in the supermarket, especially the ones that say they remove 100% of stains, read on!

Because we are experts we give you the right information on the do’s and dont’s of stain removal on carpets and upholstery.

Do’s And Dont’s Of Stain Removal – The Myths

Myth: Pour White Wine On Red Wine Spill

Answer: Not effective – plus, less wine to drink! Most people swear by this one. They say that by pouring white wine is the best way to remove red wine stains. This is not effective all you have managed to achieve is possibly lightening the stain and made it bigger, plus you have already wasted a glass of red so why waste half a bottle of white! You will get much better results from hiring an experienced professional – we often treat red wine stains on carpets and upholstery with excellent results and you will save yourself half a bottle of white.

Myth: Rub The Stain To Remove It

Answer: Fatal mistake, rubbing at a stain will only increase the problem. Rubbing could cause irreparable damage especially to a carpet you run the risk of opening up the fibres and driving the stain deeper, you can also cause fibre burst which makes the stained area different to the rest of the carpet fibre and even if you are lucky enough to remove the stain the distortion of the fibres will look worse and can’t be repaired.

Myth: Use Washing Up Liquid, Dishwasher Liquid, Washing Powder

Answer: Please don’t – These products are a detergent using it as a spot cleaner will leave behind a sticky residue. As a result, your furnishings will get dirtier quicker. This is because it is designed to be washed away with a substantial amount of water – too much to use on carpets or upholstery if you don’t want to risk dampness damaging your furnishings! Also washing up liquid contains a colouring, think about it, we have seen furnishings damaged as a result of using red coloured washing up liquid.

Myth: Supermarket Off The Shelf Items Remove All Types Of Stains 100%

Answer: No, they wont. They can  make the problem far worse. If you ask any professional carpet and upholstery cleaner what their worst nightmare is it will almost certainly be “the client used an off the shelf product”.

The image above is a great example. A client used a well-known cleaning product and it caused black marks. The reason was the cleaner was foam based and not suitable for the fabric the furniture was made of.

Myth: Professional Spot And Stain Removal Is Expensive

Answer: Home remedies may seem like a low-cost solution for stain removal, but contacting a professional is the smart choice. Home remedies or ill-informed DIY can damage your carpet and upholstery, leading to a costly replacement which exceeds the amount charged for a stain removal.

Do’s And Dont’s Of Stain Removal – So, What Should You Do In The Event Of A Spill?

Act Fast But Don’t Panic

With any type of spillage, not just red wine, you should react quickly. Yes, you’ve made a mistake and wasted your drink, while ruining your carpet or upholstery in the process. But, by taking action before the spillage has chance to turn into an actual stain, you’ll be able to minimise the amount of damage it causes. However, it’s vital that you stay composed. Don’t act fast in a flustered manner. Instead, follow the tips that we’re going to provide you with, and you will notice a difference.

Apply Pressure

So, now you know that speed is the key factor, you’re going to need to know what to do with it…

Either get some kitchen roll, or get a white towel, and begin pressing on the spillage with all your weight behind it. Your aim is to try and soak up as much as possible, so that less is left on the carpet. Keep blotting away. At no point should you start scrubbing, just maintain the pressing or blotting motions. Once you notice nothing more is soaking up, grab a new towel again, wet it slightly, and press on it again. After doing that for a few minutes, and clearing up any excess, you’ll want to acquire a dry towel. Place the towel over the spillage, put something heavy on it, and leave it for a number of hours.

Know When To Seek A Professional

Check the stain, and if you can still see some staining then it’s time to seek a professional.

Is There A Product That Can Be Safely Used?

Yes, a number of professional carpet and upholstery cleaners have a general spotter that is effective on a number of stains, we in fact give these to some of our clients post cleaning, but most importantly they are safe to use on most furnishings. We also sell our our brand Professional Spot & Stain Remover. Ideally, you need to use our Neutralising Solution with it for the best results.

So to conclude, there are quite a few do’s and dont’s of stain removal on carpets and upholstery that it is well worth knowing. We hope this blog has been useful and if you do need expert advice on any kind of stain on your carpets or furnisings please do not hesitate to contact us. We are always happy to give you expert advice.

Woolsafe logo showing accreditation to clean wool carpets and upholstery.

We Are Open Over Christmas & New Year

Capret Cleaning Lichfield

Even when our offices are closed we are still available for emergencies and to offer advice.

We urge you not to attempt to clean up stains yourself, as this can cause more harm. Our advice is free of charge, so please call us first on 07921 900132 at any time.

Christmas Day – Closed (available for emergencies & advice)

28th December – Closed (available for emergencies & advice)

29th December – Open

30th December – Open

31st December – Open

New Years’ Day – Closed (available for emergencies & advice)

Wishing everyone a happy and safe Christmas and New Year from the team at Knight & Doyle.