How To Avoid Cheap Carpet Cleaning Misery

professional carpet cleaning machine compared to a cheap one

How to avoid cheap carpet cleaning misery is not difficult. There is a phrase “if you think using experts is expensive, try using amateurs.” We often get asked to put right the mistakes of self-taught carpet and upholstery cleaners in Lichfield. We feel for these clients. A cheap job has at best cost them the price of having the job done a second time.  At worst they have a ruined carpet or sofa and must replace it.

Main Causes Of Carpet Cleaning Misery

The two main causes of cheap carpet cleaning misery are firstly, the carpet and upholstery cleaner doesn’t turn up, and secondly their equipment is totally inadequate for the job, and they don’t know how to use it!

Let’s take the first cause.  The reason cheap carpet and upholstery cleaners don’t turn up is because they’ve had a bigger job come in. So they simply dump the client because they can earn more money at the other job. They don’t care about reputation and client care. They don’t even call to cancel.

The second cause, relating to their equipment. It is quite easy to buy an inexpensive carpet and upholstery cleaning machine. Typically entry level machines cost around £500 and it’s easy to set yourself up with a Facebook page and start trading. These machines only perform one kind of cleaning method, such as dry carpet cleaning. The machines we use are built to our spec and cost upwards of £3,200.  They are the machines that trained, professional carpet and upholstery cleaners use. Tradesmen like us who know their craft.

We invest heavily in the most up to date equipment and offer seven different cleaning methods, several of which can be used on the same job. All of our technicians are fully trained and we keep on training them as new techniques and new machines become available.  We encourage our technicians to improve and grow their skills, for example becoming qualified to clean fine fabrics.

What Clients Say About Carpet Cleaning Misery

When clients have suffered cheap carpet cleaning misery, they tell us things like:

My carpets are soaking wet

My carpets smell

The stains are still there

They didn’t show up to do the job

“That’s the best you’re going to get.” They said.

“We don’t move the furniture.” They said.

We had a client say to us “I used someone else but they were nothing like your service” and guess what, the client has now come back to us and says they will never use anyone else.

Common Mistakes Of Cheap Carpet Cleaners

When we go to a job where the client has experienced cheap carpet cleaning misery this is what we commonly find.  The carpet or upholstery has been incorrectly cleaned. The wrong processes and the wrong cleaning solutions have been used. This is because cheap carpet and upholstery cleaners in Lichfield are self-taught. They are not professionally trained and unqualified. They do not know how to identify the fabric or carpet fibre. So they do not select the correct cleaning method and cleaning solutions.

This is why carpets are left soaking wet and smelly. Not only have they not identified that the carpet is susceptible to absorbing moisture if it is wool, or a wool mix.  And bad smells are caused by either not removing the stain, such as pet urine or owing to over wetting mould has begun to grow on the backing.  Taking pet urine as an example, if you don’t use the right cleaning method you will just spread the invisible urine over a larger area and once the fragrance, they have used wears off the smell comes back.  Some stains such as urine and blood can release airborne pathogens which have to be treated correctly.

The black edges you get around skirting boards are called filtration marks, and time and time again the experience of cheap carpet cleaning misery is being told they cannot be removed. They usually can.  It just takes the know-how and the right equipment.

For honest advice for carpet and upholstery cleaning in Lichfield please contact us.

We are very proud to be corporate supporters of St Giles Hospice based in Lichfield, and a member of Best Of Lichfield.

Cleaning Fine Fabrics

Cleaning Fine Fabric Rug

Cleaning Fine Fabrics is something other carpet and upholstery cleaners walk away from. Maybe the thought of cleaning £300/sq meter fabrics has them running for the hills! We have no problem cleaning expensive oriental rugs and other fine furnishings. We do this because we are properly trained and have the right equipment to carefully clean fine fabrics.

Knight & Doyle owner, Rich Doyle has recently completed a Fine Fabrics course.  On the course he enhanced his skills by firstly learning how to identify fine fabrics, and then how to clean them.  When we talk about cleaning fine fabrics we mean silk, velvet, sea grass and other natural and synthetic fibres. Rich has been cleaning fine fabrics for years, this course is an example of the on-going training we invest in.

In addition to training we invest in equipment. For example horsehair furniture brushes, velvet carding brushes, lint & pilling brushes and other specialist tools to carefully clean fine fabrics.

Cleaning Fine Fabric Pros & Cons

All fibres can be divided into two categories, that’s natural and synthetic.  Natural fibres then get divided into protein fibres and cellulosic fibres.  Each kind of fabric has pros and cons. For example, wool is a protein fibre because it comes from an animal. Wool is good because it absorbs dye really well, so you get some stunning carpet colours. But, this absorbency means it stains easily and is chemically sensitive.

Silk is lightweight and stretchable, which is good. However, if a filament gets pulled during cleaning this can be a problem.

Velvets are made with synthetic and natural fibres. They feel soft to the touch but water can cause staining and cleaning problems.

Cleaning Expensive Fabric Doesn’t Have To Be Expensive

Our prices are competitive and honest. You won’t be quoted a higher price because of your postcode. We are trusted to clean carpets, rugs and upholstery from stately homes but we don’t charge premium prices for the privilege. Yes, we have to know what we are doing, and yes fine fabric cleaning takes time. But whether it’s a rug from a stately home or a rug that’s not expensive but precious to our client, we take the same care.

Our advice is completely free of charge and without obligation.  Please contact us to discuss your requirements, we will be delighted to help you.

We are Woolsafe approved.  All our work is fully insured.

With offices in Aldridge and Lichfield, we serve our clients throughout the local area from Streetly to Uttoxeter, Tamworth to Cannock Wood.

Woolsafe logo showing accreditation to clean wool carpets and upholstery.